Grow your installation business
Repeat work, reminders that get booked, and keeping customers from drifting to the next name on Google.
Page 1 of 1 · 5 in Business Growth
What one repeat call-out is worth: the numbers behind service work
A new install is a one-off. The services that follow it are not. Here is how to work out what a customer who keeps calling you is actually worth.
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Winning body corporate work: what managing agents actually want
Complexes and estates award repeat maintenance to contractors who make the trustees' paperwork easy. Here is what they ask for, and how to have it ready.
Why installers lose repeat work to Google (and how to keep it)
Your customer was happy with the install. Years later they Googled someone else. Why repeat work slips away, and simple ways to stay the first call.
How to turn one install into ten years of service calls
An install is the start of the relationship, not the end. A practical system for turning every unit you fit into years of planned service work.
Service reminders customers actually book: email and WhatsApp templates
Vague reminders get ignored. What makes a service reminder bookable, plus ready-to-use email and WhatsApp templates you can adapt today.
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In their words
What installers say about it
The same story in every trade: a tag that stays on the unit is what brings the next job back to the person who fitted it, years after the invoice was paid.
Three geysers I fitted in 2023 came back to me this winter instead of going to whoever was cheapest on Google. The tag was still on the pipe and they scanned it.
The rating plate photo doing the typing is the part my guys actually use. Before this, half the job cards came back with the serial number missing.
A customer phoned about a warranty claim from two years ago. I had the certificate of compliance and the install date on screen before she finished the sentence.
Every install, on record.
Start your free trial and tag your first unit today. Fourteen days of every Pro feature, on real installs. If the bookings do not come back, you have lost nothing but an afternoon.
No card needed · 10 free self-print tags