When the signal drops, they should find you before they find a forum
Tag every dish, decoder and TV mount you install. After the next storm, the owner scans the tag, sees who set it up, and books you to realign it.
Skyline Satellite
Installed by Skyline Satellite
Satellite dish
90 cm dish · twin LNB
- Capacity
- 2 decoders · 3 rooms
- Location
- Roof, east side
- Installed
- 20 May 2026
- Warranty to
- 20 May 2027
Next service
20 May 2027
Service history
Installation
20 May 2026
IP-6SD1-74
What you'll tag
- Satellite dishes and LNBs
- Decoders and extra view setups
- Multiswitches and distribution
- TV aerials
- Wall-mounted TVs and brackets
- Cabling and wall plates
- Sound bars and home theatre
- Communal dish systems for complexes
Sound familiar?
Where satellite & tv lose the repeat work
Storms move dishes
A windy night and the signal is gone. The owner wants it back before the match, and calls whoever answers first.
Nobody knows how it is wired
Which cable runs to which room, where the multiswitch sits and which LNB is fitted. Every visit starts by tracing cables.
The extra work goes elsewhere
A new TV, another room, a sound bar. Small jobs that should be yours, lost because the owner could not find your number.
How the loop works for you
Say you install a dish and two decoders in May and tag the main decoder. After a storm in October the signal drops. The owner scans the tag, sees your name and the setup, and books you instead of searching for someone who has never seen the house.
On every passport
What InstallPass records
- Dish size, LNB type and the satellite it points at
- Decoder models and the rooms they serve
- Multiswitch and the cable runs to each room
- TV bracket type and the wall it is fixed to
- Install date and the installer warranty
- Photos of the dish, the multiswitch and the cabling
- Signal readings at installation
- Any accreditation number you work under
Keep on file
Documents worth attaching
- Installation record with the signal readings
- Cable layout to each room
- Bracket and mounting details
- Warranty details for equipment you supplied
Requirements vary by installation, municipality and manufacturer, so check what applies to each job.
Service touchpoints
Reminders that match how your units are serviced
Set a service interval per unit and InstallPass sends the reminders. Typical starting points:
Dish alignment and signal check
Every 12 months
A sensible starting point, and worth timing for before the windy or rainy season.
Cable and connector check
Every 24 months
Outdoor connectors weather. A quick check prevents most intermittent faults.
InstallPass for other trades
From the blog
Guides for installers who want repeat work
What one repeat call-out is worth: the numbers behind service work
A new install is a one-off. The services that follow it are not. Here is how to work out what a customer who keeps calling you is actually worth.
Security and CCTV installers: turning alarm and camera installs into service work
Alarm batteries go flat, recorder drives fill up and cameras drift out of focus. Here is how to make sure the call comes to you when they do.
A home equipment register: what to keep for your geyser, inverter and gate motor
Every house has a handful of units that need servicing, carry a warranty and come up when you sell. Here is what to keep for each, and where to keep it.
In their words
What installers say about it
The same story in every trade: a tag that stays on the unit is what brings the next job back to the person who fitted it, years after the invoice was paid.
Three geysers I fitted in 2023 came back to me this winter instead of going to whoever was cheapest on Google. The tag was still on the pipe and they scanned it.
The rating plate photo doing the typing is the part my guys actually use. Before this, half the job cards came back with the serial number missing.
A customer phoned about a warranty claim from two years ago. I had the certificate of compliance and the install date on screen before she finished the sentence.
Start tagging satellite dishes and lnbs today
Start your free trial and tag your first unit today. Fourteen days of every Pro feature, on real installs. If the bookings do not come back, you have lost nothing but an afternoon.
No card needed · 10 free self-print tags