Be the number they scan when the gate won't open
Stick a QR service passport on every gate and garage motor you fit. When the battery gives up or the gate starts acting up, the homeowner scans the tag and books you.
Clearway Gates & Garages
Installed by Clearway Gates & Garages
Sliding gate motor
Centurion D5-Evo
- Capacity
- 500 kg gate · 12 V
- Location
- Driveway gate
- Installed
- 18 Feb 2026
- Warranty to
- 18 Feb 2028
Next service
18 Feb 2027
Service history
Installation
18 Feb 2026
IP-6GTB-47
What you'll tag
- Sliding gate motors
- Swing gate motors
- Garage door motors
- Gate motor batteries
- Safety beams
- Intercoms
- Remote receivers
- Anti-theft brackets
Sound familiar?
Where gate & garage motors lose the repeat work
A stuck gate goes to whoever answers
When the car can't get out in the morning, the homeowner isn't looking for your quote from two years ago. They call the first number they find.
Battery swaps slip through the cracks
Gate motor batteries wear out, faster with regular power cuts. Without a reminder, the homeowner only notices when the gate stops, and buys a battery wherever is closest.
Nobody knows how it was set up
Motor model, gate weight, limit settings, beam positions. Without a record, every call-out starts from scratch.
How the loop works for you
Say you install a sliding gate motor with a new battery in February. The following January the homeowner gets a service-due email, scans the tag on the motor cover and taps call. You test the battery, clean the rack, log the service, and you're the gate company they know by name.
On every passport
What InstallPass records
- Motor type, brand, model and rating, read from the rating-plate photo
- Serial number
- Install date and location, e.g. driveway gate or garage
- Installer and manufacturer warranty periods
- Service interval and next service date
- Install notes: gate weight, battery size, beams and anti-theft bracket
- Photos of the motor, rack or track and pillar
- Commissioning record and warranty registration
Keep on file
Documents worth attaching
- Manufacturer warranty registration
- Commissioning record: limit settings, collision sensitivity and beam test
- Electrical CoC for a new dedicated supply point, where applicable
- Photos of the install for insurance or estate records
Requirements vary by installation, municipality and manufacturer, so check what applies to each job.
Service touchpoints
Reminders that match how your units are serviced
Set a service interval per unit and InstallPass sends the reminders. Typical starting points:
Battery test
Every 12 months
Batteries may need replacing sooner with frequent power cuts. Check the manufacturer's guidance.
Rack, track and gearbox service
Every 12 months
Busy complex or estate gates may need more frequent visits.
Safety beam and collision sensing test
Every 6 months
A typical starting point. Test again after any adjustment or damage.
Garage door spring and track check
Every 12 months
Follow the door and motor manufacturers' recommendations.
InstallPass for other trades
From the blog
Guides for installers who want repeat work
What one repeat call-out is worth: the numbers behind service work
A new install is a one-off. The services that follow it are not. Here is how to work out what a customer who keeps calling you is actually worth.
Security and CCTV installers: turning alarm and camera installs into service work
Alarm batteries go flat, recorder drives fill up and cameras drift out of focus. Here is how to make sure the call comes to you when they do.
A home equipment register: what to keep for your geyser, inverter and gate motor
Every house has a handful of units that need servicing, carry a warranty and come up when you sell. Here is what to keep for each, and where to keep it.
In their words
What installers say about it
The same story in every trade: a tag that stays on the unit is what brings the next job back to the person who fitted it, years after the invoice was paid.
Three geysers I fitted in 2023 came back to me this winter instead of going to whoever was cheapest on Google. The tag was still on the pipe and they scanned it.
The rating plate photo doing the typing is the part my guys actually use. Before this, half the job cards came back with the serial number missing.
A customer phoned about a warranty claim from two years ago. I had the certificate of compliance and the install date on screen before she finished the sentence.
Start tagging sliding gate motors today
Start your free trial and tag your first unit today. Fourteen days of every Pro feature, on real installs. If the bookings do not come back, you have lost nothing but an afternoon.
No card needed · 10 free self-print tags