A kitchen that stops on a Friday night calls whoever answers
Tag every oven, extractor, dishwasher and industrial washer you install. When something trips mid-service, the manager scans the tag and calls you, with the model and the history in front of them.
ProServe Catering Equipment
Installed by ProServe Catering Equipment
Commercial dishwasher
Pass-through dishwasher
- Capacity
- 3 phase · 60 racks an hour
- Location
- Scullery, by the back door
- Installed
- 3 Jun 2026
- Warranty to
- 3 Jun 2027
Next service
3 Dec 2026
Service history
Installation
3 Jun 2026
IP-2CK7-65
What you'll tag
- Combi ovens and convection ovens
- Gas and electric ranges
- Fryers and griddles
- Commercial dishwashers and glasswashers
- Extraction canopies and fans
- Industrial washers and dryers
- Ironers and laundry finishing equipment
- Coffee machines and water boilers
Sound familiar?
Where commercial kitchen & laundry lose the repeat work
Breakdowns happen during service
A dishwasher that stops at the dinner rush is a manager on the phone to anyone who will come tonight. That call should reach you.
Staff turnover loses your number
Head chefs and managers move on. The sticker with your number gets cleaned off, and the next breakdown goes to someone new.
Every machine has its own history
Element changes, descaling, gas tests and parts fitted. Without a record on the unit, each visit starts with guessing.
How the loop works for you
Say you install a pass-through dishwasher for a restaurant in June and tag the machine. In November it starts tripping halfway through service. The manager scans the tag, sees your name and the service history, and calls you that night.
On every passport
What InstallPass records
- Machine brand, model and serial
- Gas or electric, with the supply details
- Water treatment fitted, where relevant
- Parts replaced and when
- Install date and the installer warranty
- Gas certificate of conformity, attached where it applies
- Photos of the machine and its connections
- Service and descaling history
Keep on file
Documents worth attaching
- Gas certificate of conformity, where the equipment is gas
- Electrical certificate of compliance for new circuits
- Manufacturer warranty registration
- Service reports and parts fitted
Requirements vary by installation, municipality and manufacturer, so check what applies to each job.
Service touchpoints
Reminders that match how your units are serviced
Set a service interval per unit and InstallPass sends the reminders. Typical starting points:
Preventive service
Every 6 months
A typical starting point for busy commercial equipment. The maker's schedule wins.
Extraction clean and inspection
Every 6 to 12 months
Depends on the cooking and the fire safety requirements that apply to the premises.
InstallPass for other trades
From the blog
Guides for installers who want repeat work
What one repeat call-out is worth: the numbers behind service work
A new install is a one-off. The services that follow it are not. Here is how to work out what a customer who keeps calling you is actually worth.
Security and CCTV installers: turning alarm and camera installs into service work
Alarm batteries go flat, recorder drives fill up and cameras drift out of focus. Here is how to make sure the call comes to you when they do.
A home equipment register: what to keep for your geyser, inverter and gate motor
Every house has a handful of units that need servicing, carry a warranty and come up when you sell. Here is what to keep for each, and where to keep it.
In their words
What installers say about it
The same story in every trade: a tag that stays on the unit is what brings the next job back to the person who fitted it, years after the invoice was paid.
Three geysers I fitted in 2023 came back to me this winter instead of going to whoever was cheapest on Google. The tag was still on the pipe and they scanned it.
The rating plate photo doing the typing is the part my guys actually use. Before this, half the job cards came back with the serial number missing.
A customer phoned about a warranty claim from two years ago. I had the certificate of compliance and the install date on screen before she finished the sentence.

Start tagging combi ovens and convection ovens today
Start your free trial and tag your first unit today. Fourteen days of every Pro feature, on real installs. If the bookings do not come back, you have lost nothing but an afternoon.
No card needed · 10 free self-print tags
