Keep every pool pump and borehole you install on your books
Tag pumps, chlorinators and borehole systems with a QR service passport. Homeowners scan to see what's installed and when it's due, then book you before the pool goes green or the taps run dry.
Blue Basin Pools & Boreholes
Installed by Blue Basin Pools & Boreholes
Submersible borehole pump
Grundfos SQ series
- Capacity
- 1.1 kW · 3 m³/h
- Location
- Back garden borehole
- Installed
- 1 Dec 2025
- Warranty to
- 1 Dec 2027
Next service
1 Dec 2026
Service history
Installation
1 Dec 2025
IP-5PVK-84
What you'll tag
- Pool pumps
- Sand and cartridge filters
- Salt chlorinators
- Pool heat pumps
- Submersible borehole pumps
- Pressure pumps and control units
- Water storage tanks
- Filtration and UV systems
Sound familiar?
Where pool & borehole lose the repeat work
Pump failures go to the pool shop down the road
When the pump starts screaming or the borehole stops delivering, the homeowner takes the nearest option. Your install is long forgotten.
Nobody knows what's down the hole
Pump model, depth, cable size, yield test results. If it isn't recorded, the next pump pull starts with guesswork, and guesswork down a borehole costs money.
Regular jobs go to whoever they remember
Spring start-ups, chlorinator cell cleans, filter sand changes. It's steady repeat work that drifts away when the homeowner can't find your number.
How the loop works for you
Say you install a submersible pump and pressure system on a borehole and tag the control box. Eleven months later the homeowner gets a service-due email, scans the tag and WhatsApps you. The passport already shows the pump depth and cable size, so you arrive with the right parts.
On every passport
What InstallPass records
- Unit type, brand, model and power rating, read from the rating-plate photo
- Serial number
- Install date and location, e.g. pump house or back garden
- Installer and manufacturer warranty periods
- Service interval and next service date
- Install notes: pump depth, pipe and cable sizes, filter media
- Photos of the plumbing, control box and pump house
- Borehole records, water test results and compliance documents
Keep on file
Documents worth attaching
- Borehole drilling log and yield test results
- Municipal borehole or wellpoint registration, where the municipality requires it
- Water quality test results
- Electrical CoC for pump and control circuits, where applicable
- Manufacturer warranty registration
Requirements vary by installation, municipality and manufacturer, so check what applies to each job.
Service touchpoints
Reminders that match how your units are serviced
Set a service interval per unit and InstallPass sends the reminders. Typical starting points:
Pool pump and filter service
Every 12 months
A starting point. Check seals, baskets and pressure against the manufacturer's guidance.
Salt chlorinator cell inspection
Every 6 months
Hard water and heavy pool use can mean more frequent cleaning.
Borehole pump and pressure system check
Every 12 months
Follow the pump manufacturer's and driller's advice. Low-yield boreholes may need closer watching.
Water quality test
Every 12 months
Especially where borehole water is used for drinking. Test sooner if taste, colour or smell changes.
InstallPass for other trades
From the blog
Guides for installers who want repeat work
What one repeat call-out is worth: the numbers behind service work
A new install is a one-off. The services that follow it are not. Here is how to work out what a customer who keeps calling you is actually worth.
Security and CCTV installers: turning alarm and camera installs into service work
Alarm batteries go flat, recorder drives fill up and cameras drift out of focus. Here is how to make sure the call comes to you when they do.
A home equipment register: what to keep for your geyser, inverter and gate motor
Every house has a handful of units that need servicing, carry a warranty and come up when you sell. Here is what to keep for each, and where to keep it.
In their words
What installers say about it
The same story in every trade: a tag that stays on the unit is what brings the next job back to the person who fitted it, years after the invoice was paid.
Three geysers I fitted in 2023 came back to me this winter instead of going to whoever was cheapest on Google. The tag was still on the pipe and they scanned it.
The rating plate photo doing the typing is the part my guys actually use. Before this, half the job cards came back with the serial number missing.
A customer phoned about a warranty claim from two years ago. I had the certificate of compliance and the install date on screen before she finished the sentence.
Start tagging pool pumps today
Start your free trial and tag your first unit today. Fourteen days of every Pro feature, on real installs. If the bookings do not come back, you have lost nothing but an afternoon.
No card needed · 10 free self-print tags