Compliance and warranty records
CoCs, warranty claims and POPIA: what to record at install so the paperwork never becomes a chase.
Page 1 of 1 · 6 in Compliance & Warranties
Electrical CoC: what it covers, what it does not, and how long it lasts
Electrical CoC: what it covers, what it does not, and how long it lasts
The two-year rule, what a certificate actually certifies, and why work done after it was signed is not covered by it.
Read article
Gas Certificate of Conformity: who can issue one, and when you need it
Why an LPGSASA registration is the thing that matters, what gets checked, and why it is called conformity rather than compliance.
Who keeps the CoC after the job: installer, homeowner or conveyancer?
The certificate belongs with the property, not the person who did the work. What that means in practice, and what to do when it has gone missing.
Plumbing Certificates of Compliance: what to keep on record
A CoC is only useful if you can find it later. What plumbers should keep on file for every compliant installation, and how to organise it.
Warranty claims without the paperwork chase: what to record at install
A warranty claim is only as strong as the records behind it. What to capture on install day so claims go smoothly for you, the customer and the supplier.
POPIA for tradespeople: customer details, consent and reminders
What South Africa's privacy law means for installers who keep customer names, numbers and addresses, and how to send reminders the right way.
Browse by trade
See how InstallPass works for the units you install.
Put these guides to work
Tag your installs and let reminders bring the service work back.
In their words
What installers say about it
The same story in every trade: a tag that stays on the unit is what brings the next job back to the person who fitted it, years after the invoice was paid.
Three geysers I fitted in 2023 came back to me this winter instead of going to whoever was cheapest on Google. The tag was still on the pipe and they scanned it.
The rating plate photo doing the typing is the part my guys actually use. Before this, half the job cards came back with the serial number missing.
A customer phoned about a warranty claim from two years ago. I had the certificate of compliance and the install date on screen before she finished the sentence.
Every install, on record.
Start your free trial and tag your first unit today. Fourteen days of every Pro feature, on real installs. If the bookings do not come back, you have lost nothing but an afternoon.
No card needed · 10 free self-print tags